Privacy Policy

We are committed to safeguarding your privacy and ensuring that you continue to trust us with your personal information. This Privacy Policy describes how we collect, use, and share your personal data.

Information We Collect

We do not collect personal information such as your name, address, or phone number. Payment information is processed through a secure payment gateway, and we do not store any payment details on our servers.

We may collect other types of information directly from you, including:

• Contact Data: Email addresses when you set up an account or subscribe to our marketing communications.
• Technical Data: Information collected automatically through cookies when you interact with our website, including IP address, browser type, operating system, and geographical area.

Use of Your Personal Information

We collect your personal information for specific purposes, including:

• Providing you with customer and technical support.
• Informing you about product upgrades, special offers, and other relevant information (if you have opted to receive such communications).
• Enhancing the security of your interactions with our website.
• Complying with legal requirements.

Sharing Your Personal Information

Since we do not collect sensitive personal information such as your name, address, or phone number, sharing of your information is limited. However, we may share technical data with:

• Affiliates: For legitimate business purposes.
• Service Providers: To administer our services and enhance your user experience.
• Public Authorities: When required by law or in good faith judgment to comply with legal processes.

Consultation Credits

Refunds are not available for consultation credits. These credits are non-refundable once purchased because they provide immediate access to personalized services and content. Additionally, these credits are used to cover API usage costs for providing the chatbot consultation service, which incurs expenses on our end that cannot be reversed.

Your Rights

You have the right to:

• Access, rectify, or delete your personal information.
• Restrict or object to its processing.
• Receive the personal information you provided to us or transmit it to another company.
• Withdraw any consent provided.
• Opt out of certain data collections and uses, including marketing communications.

Security and Retention

We have implemented industry-standard measures to protect your personal information. We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements.

Children's Privacy

We do not knowingly collect personal information from children under the age of 16 without parental consent. If we discover that we have inadvertently collected such information, we will delete it promptly.

International Data Transfers

Your personal information may be transferred outside the European Union or the European Economic Area. We ensure that your data remains protected according to this Privacy Policy and applicable laws.

California Privacy Rights

If you are a California resident, you have the right to know how your personal information is used, access and receive your personal information, object to having your data sold or shared, and request that we delete your personal data.

Changes to This Privacy Policy

We reserve the right to change this Privacy Policy at any time by posting notice of the changes on our website.